Refund policy

If a product is incorrect or damaged you may return it up to 7 days from the invoice date. You will need to send an Email to [email protected] to initiate the return. Return Shipping is the responsibility of the buyer.

Return Guidelines that must be met:

– Resellable items must be Clean, Uninstalled, and In Original Packaging.

– Cannot be scratched, dented or have Protective Material Damaged or Removed (including laser vinyl covering on stainless steel or other protective material).

– No alterations to product

– Electronics are not eligible for returns.

Shipping Fees are non-refundable.
Customer is responsible for freight costs of replacement unless it is being returned because of error by Semi Casual
Item must be received by SemiCasual back from customer before the replacement can be shipped or credit issued.
Replacement parts will be shipped to customer via the same shipping method that original shipment was received by the customer.
If your product is damaged in transit, please make sure you do the following:

Email us immediately to: [email protected]

– All freight claims must be reported within 48 hours

– Make sure you sign any Shipping Papers or Bill of Ladings noting DAMAGED.

– Take pictures of the product as it was received and email the photos to: [email protected]

– Keep all original packaging and keep the product in a safe and clean area until the claim is finished.

Product Warranty: (Product Warranties are outside of this Return Policy and are dictated by manufacturer warranty periods and policies).

Return Guidelines that must be met:

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